Low call volume
Starter
$300/mo
- 30 calls included
- $11.50 per additional call
Directory / Smith.ai
Smith.ai
What it does for you
Answers the business line, takes a message, and can book the appointment.
Visit sitesmith.ai
- Price
- From $300/mo
- Starter: 30 calls, $11.50 per extra call
- Guarantee
- 30-day money back
- Up to $1,000, per Smith.ai
- Contract
- Month-to-month
- 10% off with a 12-month term
- Setup
- No setup fees
- Per the pricing page
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See it in the field
Video by Smith ai
Smith.ai Product Demo — AI Receptionist: Hart & Sloan Injury Law · Smith ai · Jun 4, 2026
What users say
Real quotes, copied word for word from public review pages. The good and the bad.
Liked
“Great, the service is as advertised. They have improved my answer rate from below 50% to 99% which has resulted in more appointments.”
Critical
“I cant think of any positive experience. We used them as a last resort because the service was so terrible. Dealing with administration was impossible to get anything. You go in circles dealing with different individuals. When its time to cancel all the reps do is make offers for you to stay, when you eventually cancel they continually charge your credit card.”
Critical
“Smith.AI currently does not have an app that can be used for quick outbound calling requests or dashboard views.”
Pricing and details
Public, in USD, billed per call bundle. Starter is $300/mo for 30 calls ($11.50 per extra call), Basic $810/mo for 90 calls ($10.50 extra), Pro $2,100/mo for 300 calls ($8.50 extra). Enterprise is custom. No setup fees; 10% off with a 12-month commitment.
Steady inbound calls
Basic
$810/mo
- 90 calls included
- $10.50 per additional call
High call volume
Pro
$2,100/mo
- 300 calls included
- $8.50 per additional call
Large or multi-location teams
Enterprise
Custom
- Quoted by sales
- Free trial or demo
- No free trial; Smith.ai offers a 30-day money-back guarantee (up to $1,000).
- Who it's for
- Small businesses that want calls answered live, including home-service contractors, law firms and agencies that cannot pick up every call.
- Platforms
- Web dashboard plus call forwarding from your existing number; no mobile app (a Capterra reviewer notes this).
- Setup and onboarding
- Self-serve signup with a call-handling setup; Smith.ai configures scripts and intake with you.
- Contract
- Month-to-month by default; a 12-month commitment takes 10% off.
- Support
- Support through the Smith.ai team by email and phone; details are on the Smith.ai site.
Main integrations
CRM and bookingHubSpotSalesforceClioCalendlyAcuityZapier
PaymentsSquarePayPal
Last checked Oct 20, 2026. Sources: Smith.ai pricing, Capterra reviews.
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Canonical profile: https://toolbeltindex.com/tools/smith-ai