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ServiceTitan

What it does for you

Runs calls, dispatch, and the pricebook for a larger trades company, with AI inside that system.

PaidHVACPlumbingElectricalRoofing
Visit siteservicetitan.com
Price
On request
Priced per technician
Free trial
None published
Personalized demo
Platforms
Web, iOS, Android
ServiceTitan Field mobile app
Contract
Not published
Ask for the term in writing

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See it in the field

Video by ServiceTitan

Personalize Your ServiceTitan Dispatch Board | TAD Tune-Up Series · ServiceTitan · Oct 21, 2026

What users say

Real quotes, copied word for word from public review pages. The good and the bad.

Liked
“I use ServiceTitan for everything from taking the phone call to creating the job to dispatching my techs to accepting payments and batching over to QBO.”
Lisa J. · ADMINCapterraOriginal
Critical
“ServiceTitan has numerous bugs and system flaws, making it making it not worth five times the cost of Housecall Pro.”
Edward K. · Vice President of OperationsCapterraOriginal
Liked
“ServiceTitan is a beast in that it encompasses everything you could need for your business - customer communication, invoicing, inventory, scheduling, etc.”
Khiana K · Customer Service Representative and DispatcherCapterraOriginal
Critical
“I was not informed I was signing a 2-year contract. No demo was provided.”
Erik J · OwnerCapterraOriginal
Liked
“ServiceTitan let us consolidate software, and their ongoing support is fantastic the onboarding and continuing support has made this switch much different than others.”
Mike B. · Director of Purchasing and TechnologyCapterraOriginal
Critical
“Sometimes, updates get sent through and some features on the program start to glitch. When we open tickets for more information, the turn around isn't the greatest.”
Kirk C · Training ManagerCapterraOriginal
Pricing and details

Not listed publicly. ServiceTitan sells three packages (Starter, Essentials, The Works) priced per technician, and every package says Request Pricing. Pro products such as marketing and phones are sold separately.

Getting started

Starter

Price on request

  • "Get started with the must-have tools for your business." (ServiceTitan)
  • Core tools: dispatching, scheduling, call booking, invoicing, pricebook, mobile estimates

Streamlined operations

Essentials

Price on request

  • "Streamline your operations with industry-leading features." (ServiceTitan)
  • Exact feature split between packages is confirmed in the demo

Full suite

The Works

Price on request

  • "Accelerate your growth with the full ServiceTitan suite." (ServiceTitan)
  • Adds configurable payroll
Free trial or demo
No free trial is published. ServiceTitan offers a personalized demo and an interactive demo on its site.
Who it's for
Residential and commercial trade contractors (HVAC, plumbing, electrical, roofing, garage door, construction and more) with multiple technicians and an office team. Several reviewers say it suits larger teams better than solo starters.
Platforms
Web app for the office, plus the ServiceTitan Field app for technicians on iOS and Android.
Setup and onboarding
Guided onboarding with a customer success manager, plus training videos, webinars and events. Reviewers describe onboarding as long and sometimes rushed.
Contract
Contract length is not published. One Capterra reviewer reports signing a 2-year term, so ask for the term, renewal and cancellation rules in writing.
Support
Customer success manager, plus phone and chat support as described by Capterra reviewers; help center and training library. Support tiers are not published.

Main integrations

AccountingQuickBooks OnlineQuickBooks Desktop (Web Connector)Sage Intacct
Built by ServiceTitanScheduling ProMarketing ProServiceTitan PaymentsPhones ProPricebook ProFleet ProDispatch ProSales ProAI Voice Agent
Partner marketplaceServiceTitan App Marketplace

Last checked Oct 20, 2026. Sources: ServiceTitan pricing, Capterra profile, Capterra reviews, App Store listing, ServiceTitan QBO setup (checked 2026-10-21), ServiceTitan QBD export (checked 2026-10-21), ServiceTitan App Marketplace (checked 2026-10-21).

Built for your business

Need something more custom?

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An HVAC technician works on an outdoor condenser beside a house.

Photo: Kathleen Austin Kuhn / Pexels

Canonical profile: https://toolbeltindex.com/tools/servicetitan