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Rilla

What it does for you

Reviews in-home sales visits so the rep can see what to do differently next time.

PaidHVACPlumbingElectricalRoofing
Visit siterilla.com
Price
Not published
Quote from sales; seat-based
Free trial
None published
Demo with sales
Platforms
iOS, Android, web
Phone records in-home visits
Contract
Annual order form
Auto-renews; 3% uplift per terms

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See it in the field

Video by Rilla

Rilla Intelligence: Prepare for a Sales Meeting in Minutes · Rilla · Oct 21, 2025

What users say

Real quotes, copied word for word from public review pages. The good and the bad.

Liked
“It's taken our coaching to a whole new level. Ride-alongs are no longer awkward and our techs know that we've got their backs.”
Rob Smith S.CapterraOriginal
Critical
“Due to the unresponsiveness of Rilla and the insistence on the last $6K payment ($18K I thought was a good amount for 30 days), I can not recommend dealing with Rilla.”
Verified ReviewerCapterraOriginal
Liked
“After 6 months of usage I’ve seen a 40% increase in close rates simply by using Rick AI for Virtual Ridealongs.”
SneakaboogerApp StoreOriginal
Critical
“It can have a hard time transcribing the conversation and figuring out who is talking during conversations.”
Tim SCapterraOriginal
Liked
“Rilla has changed the level my team can play at.”
Phillip BaneGoogle PlayOriginal
Critical
“Sometimes the automatic transcription can misinterpret words or phrases, especially with strong accents, background noise, or overlapping talk.”
Mike GCapterraOriginal
Pricing and details

Rilla does not publish prices; its pricing page returns a 404 and plans are quoted by sales. Third-party write-ups report roughly $199 to $349 per rep per month with a seat minimum and a setup fee, but those are unofficial figures.

Free trial or demo
No free trial is published; Rilla offers demos through sales.
Who it's for
In-home and field sales teams at home-service companies (HVAC, roofing, solar, remodeling and similar) whose managers want to review real sales conversations.
Platforms
iOS and Android recorder apps for reps, plus a web dashboard for managers.
Setup and onboarding
Sales-led rollout with training for managers and reps; details are set in the order form.
Contract
Rilla's terms say Order Forms run for the stated term (typically annual), are billed upfront, renew automatically and may rise 3% at each renewal unless notice is given.
Support
Customer success and support through the Rilla team; no public phone line is listed on the site.

Main integrations

Field serviceServiceTitan

Last checked Oct 20, 2026. Sources: Rilla terms and conditions, Capterra reviews, App Store listing, Google Play listing, Rilla ServiceTitan partnership (checked 2026-10-21), ServiceTitan help: Rilla integration (checked 2026-10-21).

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An HVAC technician works on an outdoor condenser beside a house.

Photo: Kathleen Austin Kuhn / Pexels

Canonical profile: https://toolbeltindex.com/tools/rilla