Small teams building an AI phone agent
Pay as you go
$0.07-$0.31/min
- $10 in free credits
- 20 concurrent calls included
- Community and email support
Directory / Retell AI
Retell AI
What it does for you
Lets a technical owner build a phone agent and put it on a line.
PaidGeneral
Visit siteretellai.com
- Price
- $0.07-$0.31/min
- Pay as you go for voice agents
- Free credits
- $10 to start
- No commitment, per Retell
- Concurrency
- 20 calls included
- Pay-as-you-go plan
- Enterprise
- Custom pricing
- Higher limits, 24/7 support
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See it in the field
Video by Brendan Jowett
How To Build An AI Receptionist For A Trades Business · Brendan Jowett · Aug 29, 2025
What users say
Real quotes, copied word for word from public review pages. The good and the bad.
Liked
“Moving to Retell AI was the best decision we’ve made in customer engagement.”
Critical
“There is the free option with cost per minute and the entreprice pricing is custom which doesnt really serve good for a mid size usage.”
Liked
“The voice agents sound so natural that customers often ask which rep they spoke to, not realizing it was AI.”
Critical
“The team is extremely unprofessional and arrogant.”
Liked
“almost like adding a dedicated team of highly skilled agents who never sleep, never burn out, and always perform at the highest standard.”
Critical
“However, a key question remains around how well these AI agents maintain conversation quality and reliability in complex, high-stakes scenarios, as well as how much ongoing training and supervision is required to match the performance of experienced human agents.”
Pricing and details
Public, usage-based. Pay as you go starts at $0 with $10 in free credits; AI voice agents run $0.07 to $0.31 per minute depending on the model, voice and telephony chosen, plus add-ons such as knowledge base (+$0.005/min). Enterprise pricing is custom.
High call volume or compliance needs
Enterprise
Custom
- High cap on concurrent calls
- 24/7 support with a dedicated portal
- Custom MSA/DPA terms and SSO
- Free trial or demo
- No time-limited trial; new accounts get $10 in free credits.
- Who it's for
- Contractors and agencies who want to build their own AI receptionist or outbound calling agent and are comfortable configuring prompts, phone numbers and integrations.
- Platforms
- Web dashboard and API; connects to phone carriers such as Twilio and Telnyx.
- Setup and onboarding
- Self-serve builder with agent templates and simulation testing; most setups need some technical configuration.
- Contract
- No commitment on pay as you go; Enterprise terms are negotiated.
- Support
- Community and email support on pay as you go; Enterprise adds 24/7 support.
Main integrations
TelephonyTwilioTelnyx
DeveloperAPIWebhooks
Last checked Oct 20, 2026. Sources: Retell AI pricing page, Product Hunt reviews, SourceForge reviews.
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Photo: Kathleen Austin Kuhn / Pexels
Canonical profile: https://toolbeltindex.com/tools/retell-ai