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CallRail

What it does for you

Shows which ads and listings actually made the phone ring.

PaidHVACPlumbingElectricalRoofing
Visit sitecallrail.com
Price
From $50/mo
Lead Tracking, plus usage
Free trial
14 days
No credit card required
Included
5 numbers, 250 minutes
Base for every plan
Voice Assist
From $95/mo
AI answering add-on

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See it in the field

Video by Brandon Ewing | Google Ads Tutorials

How to Set Up CallRail for Google Ads (Step-by-Step Tutorial) · Brandon Ewing | Google Ads Tutorials · May 23, 2025

What users say

Real quotes, copied word for word from public review pages. The good and the bad.

Liked
“CallRail allows us to track conversions from our ad campaigns more effectively, with greater precision, and with more analytic data than would otherwise be possible.”
Verified Reviewer · Marketing CoordinatorCapterraIncentivized reviewOriginal
Critical
“Call rail informed me that they have all of our data but that unless we sign back up for their service we cannot have it.”
Billy B. · CEO/PresidentCapterraOriginal
Liked
“I liked that they could automatically label calls based off what people are saying”
Billy B. · CEO/PresidentCapterraOriginal
Critical
“The ability to choose a custom phone number rather than having them assigned as an add-on to the base package would be excellent.”
Verified Reviewer · Marketing CoordinatorCapterraIncentivized reviewOriginal
Liked
“There always making updates to the app and it works great! Been using it for over a year now.”
Krisko24App StoreOriginal
Critical
“Notifications don’t work properly, text threads are clunky are rarely load, basically zero support outside of (delete the app and redownload it), you name it—the app is abysmal.”
nickyflickytickyApp StoreOriginal
Pricing and details

Public prices: Lead Tracking $50/mo, Lead Tracking Complete $95/mo, Lead Conversion $150/mo, Lead Conversion Complete $195/mo, each plus usage. Plans start with 5 local numbers and 250 minutes; extra local numbers $3 each, local minutes $0.06, toll-free numbers $5, texts $0.03. Yearly billing saves up to 10%. Voice Assist AI answering starts at $95/mo plus $1 per call past the included calls.

Call and text attribution

Lead Tracking

$50/mo plus usage

  • 5 numbers and 250 minutes
  • Call recording and routing
  • Transcription and analysis
  • Automation rules

Calls plus web forms

Lead Tracking Complete

$95/mo plus usage

  • Everything in Lead Tracking
  • Form tracking and custom form builder
  • Multi-touch CPL reporting
  • 1,000 form submissions

Deeper call insights

Lead Conversion

$150/mo plus usage

  • Everything in Lead Tracking
  • Call summaries and sentiment
  • Automatic conversion tagging
  • Coaching and conversion tools

Calls, forms and AI insights

Lead Conversion Complete

$195/mo plus usage

  • Everything in the plans above
  • 10,000 analysis minutes
Free trial or demo
Every account starts with a 14-day free trial; no credit card needed and no billing until the trial ends. Texting is available after the trial.
Who it's for
Businesses and agencies that run ads or SEO and want to see which campaigns make the phone ring; service contractors use it to track calls from Google Ads and their website.
Platforms
Web app plus CallRail mobile apps (CallRail for iOS; CallRail also publishes Lead Center for iOS and Android).
Setup and onboarding
Self-serve setup with help articles; a personalized demo is available on request.
Contract
Monthly or yearly billing. Yearly base fees are due upfront; usage is billed monthly and overage fees are not refundable. Cancellation terms are not stated on the pricing page.
Support
Help center, community and a phone number, (888) 491-5040, listed on the site; available in the US, Canada, the UK and Australia.

Main integrations

Named by reviewersGoogle AdsGoogle AnalyticsFacebookHubSpotSlackWordPress

Last checked Oct 20, 2026. Sources: CallRail pricing, Capterra reviews, App Store listing.

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An HVAC technician works on an outdoor condenser beside a house.

Photo: Kathleen Austin Kuhn / Pexels

Canonical profile: https://toolbeltindex.com/tools/callrail