Directory / Avoca
Avoca
What it does for you
Answers the phone and books the work when nobody in the office can pick up.
- Price
- Not published
- 20-minute demo with sales
- Free trial
- None published
- Capterra lists no free trial
- CRM
- ServiceTitan certified
- Books into the CRM
- Security
- SOC 2
- Per Avoca
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What users say
Real quotes, copied word for word from public review pages. The good and the bad.
“We utilize AVOCA-AI as an overflow/after hours answering service. Honestly, it took about 2 weeks to get "right", because you can program the Machine Learning Module with AVOCA. WE LOVE IT NOW, and the customers too.”
“We tried Avoca, they were okay my customers just hated it.”
“The AI takes all of the customer's information, offers the customer booking windows, and books the customer directly into our CRM.”
“Of course, in my experience, there is a small portion of customers that do hang up or don’t want to talk to an AI.”
“Runs right into ServiceTitan for us too. No more “we’ll call you back,” no more missed after-hours calls just sitting as a voicemail.”
Pricing and details
Avoca does not publish prices; avoca.ai/pricing returns a not-found page and the site routes you to a 20-minute demo. Capterra and G2 also show no price. Treat any quote as custom to your call volume and setup.
- Free trial or demo
- No free trial is published. You can call a live demo line (Talk to our AI) or book a demo.
- Who it's for
- Home-service companies with real call volume, mainly HVAC, plumbing, electrical, roofing, pest control, garage door, restoration, moving and junk removal, from one location to multi-brand groups.
- Platforms
- Web dashboard; the AI works over your phone lines, texts and website chat. No App Store or Google Play app found.
- Setup and onboarding
- Not published. One plumbing owner on Reddit said it took about two weeks of tuning before it handled calls the way they wanted.
- Contract
- Not published.
- Support
- Email (hello@avoca.ai) and a help center; human-in-the-loop backup is offered as a product.
Main integrations
Last checked Oct 20, 2026. Sources: Avoca homepage, Capterra profile (0 reviews), Reddit r/hvacpeople thread, Reddit r/Plumbing thread, Reddit r/smallbusiness thread, Mastodon post.
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Photo: Kathleen Austin Kuhn / Pexels
Canonical profile: https://toolbeltindex.com/tools/avoca